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Optician and eyewear services

Óptica Prisma

4.9 (5)Santa Cruz de Tenerife

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Óptica Prisma official website image
Óptica Prisma
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Features

ReservationEnglish-speakingCard paymentsAccessible

About

Óptica Prisma is a central Santa Cruz optician for eye checks, prescription glasses, contact lenses and repairs or adjustments. It is especially useful if something goes wrong during a trip: several visitors describe losing glasses on holiday and getting practical help, affordable frame options and fast turnaround.

The strongest detail is speed and communication. Clients mention English-speaking help, contact-lens fitting, high-end frames, inexpensive alternatives and new glasses ready in one or two days. Bring your current prescription if you have it, and ask clearly about lens type, price and collection time before ordering.

Reviews

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Guest review summary

Commonly mentioned by visitors.

Visitors praise urgent help after losing glasses during a trip, with new glasses ready in one or two days.

English-speaking assistance is a practical strength for tourists explaining prescriptions or contact-lens needs.

Clients mention warm, competent service, careful advice and a willingness to find more affordable frame options.

Long-term customers describe professional staff and a wide range of higher-end products.

Glasses can still be expensive depending on frame and lens choice, so confirm the full price before ordering.

Recommended reviews

Thuy

Source: Google Maps

5 months ago

I would like to thank the kind young optician who spoke English for her amazing help! I had lost my glasses and only had my contact lenses with me. While searching for a new pair, I received such a warm welcome and great advice here at Prisma. A good pair of glasses has its price, but the optician really tried her best to help me find a suitable option as affordably as possible. Very competent and heart-warming. Plus, the service was incredibly fast: I was able to pick up my new glasses after just two days! I am so glad I found this shop. Highly recommended!

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Светлана Лебедева

Source: Google Maps

10 months ago

Very grateful to Centro Optico Satnaam. I lost my glasses in the ocean. I went to the center where they checked my vision for free and selected inexpensive, beautiful frames. In less than a day I had new, wonderful glasses. Special thanks from me to Suaina for the excellent service, courtesy, respect, and professionalism. I recommend contacting Centri Optico Satnaam, especially if you need services urgently.

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Dominic Rymer Cooper

Source: Google Maps

a year ago

I have used Óptica Prisma for nearly 10 years and highly recommend them for their consummate professionalism. Always extremely friendly, helpful and efficient staff with a wide range of high end products on offer in a modern and attractive environment.

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Kirill Chubuk

Source: Google Maps

4 years ago

My staff was stolen the other day on the beach, my correcting glasses included, so I needed a spare. Lucky me to trust Optica Prisma that treated me superbly by offering high quality glasses fitting my face, gifting 2 pairs of contacted lenses for fee, providing the best customer service ever in Spain 🥹 and making the glasses for the next day (24 hours total). Wow, awesome and all my vibes go to you, guys😍

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Julian Krichbaum

Source: Google Maps

2 years ago

I went to Optica Prisma to get contact lenses for the first time during my holiday in Tenerife. A young employee was able to speak English with me, which worked perfectly. I felt very comfortable throughout the whole process and she made sure I would get the right contact lenses for my eye sight. In the end, I found the perfect ones. I would totally recommend this optician in Santa Cruz.

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Q&A (3)

Is Óptica Prisma useful if I lose glasses on holiday?

Yes. Several visitors describe urgent help after losing glasses, including new glasses ready within one or two days; confirm current turnaround before ordering.

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Can they help with contact lenses?

Yes, the official service pages list contact lenses and visitors mention contact-lens support and fitting help.

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Is English communication available?

Saved visitor comments specifically mention English-speaking assistance, but ask for it when booking or arriving.

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